Point of Sale (POS) Deployment Manager 

1. Project Planning: - Develop and execute detailed project plans for POS system deployments. - Define project scope, objectives, timelines, and resource requirements. - Collaborate with stakeholders to gather requirements and expectations.

2. Team Coordination: - Lead and manage a cross-functional team of POS deployment specialists. - Coordinate with IT, operations, and other relevant departments to ensure seamless integration. - Provide guidance and support to team members throughout the deployment process.

3. Vendor Management: - Work closely with POS vendors to understand system capabilities and requirements. - Negotiate contracts, manage vendor relationships, and ensure timely delivery of POS hardware and software.

 4. Quality Assurance: - Develop and implement quality control processes to ensure the accuracy and functionality of POS systems. - Conduct thorough testing and troubleshooting of POS solutions before and after deployment.

5. Training and Documentation: - Develop training materials and conduct training sessions for end-users and support staff. - Create comprehensive documentation for POS system configurations, troubleshooting, and maintenance procedures.

 6. Risk Management: - Identify potential risks and develop mitigation strategies. - Proactively address issues that may arise during the deployment process.

 7. Reporting and Analysis: - Generate regular progress reports for stakeholders, highlighting key milestones and potential challenges. - Analyze deployment data to identify opportunities for process improvement and optimization.

8. Customer Support: - Collaborate with customer support teams to address and resolve issues related to POS systems. - Monitor customer feedback and implement improvements to enhance the overall customer experience.

 Qualifications • Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field.

 • Proven experience in project management, preferably in POS system deployments.

• Strong understanding of POS hardware and software, including industry trends and best practices.

• Excellent communication and interpersonal skills.

• Ability to work under pressure and meet tight deadlines.

 • Problem-solving and critical-thinking skills.

• Familiarity with relevant regulations and compliance standards.

Arpita
Ph: 848-200-0448(EXT : 407)/